FAQ
What kinds of services you will provide to us?
Life-long technical support and design service
How is your quality control?
Strict quality control is performed in every procedure from material sourcing, processing and testing to packing.
Are you a manufacturer ?
Yes, we are factory and exporter for all welding and cutting products
Do you have any MOQ limit for machine order,Can I get some samples before the orders ?
Low MOQ, 1pc for sample checking is available
Is OEM service available ?
Yes, product could print your logo , or customized by new design.
How long is the production lead time?
After receiving your 30% deposit ,generally it is 5-7days if the goods are in stock, or 15-20 days if not .
What is your payment terms?
30% deposit,70% balance, you could pay by T/T, L/C,PAYPAL,WESTERN UNION,MONEYGRAM
Trade Assurance is recommended ,you could pay through Trade Assurance on alibaba, and you could get compensation if any dispute occurs.
How do you ship the goods and how long does it take to arrive ?
Usually ship by sea and takes 30days. airline or express also optional for small order and 3-5days arrival, shipping time differs for different countries
Where is your location ?
Our sales office and machine factory in Tianjin City . welcome to visit us , we offers pick-up service .
Which port is the nearest from your company ?
The Tianjin port is the nearest